Privacy Policy

Last Updated: August 26, 2026

At Found Skin, we respect your privacy and are committed to protecting the personal information you share with us while using our website.

This Privacy Policy explains how Found Skin collects, uses, stores and protects your information when you visit our website, create an account, place an order, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

1. About Found Skin

Brand Name: Found Skin
Phone: 9097911655
Email: foundskinindia@gmail.com
Address: HN 17, Ward No. 3, Jamira, Arrah, Bihar – 802161, India

Found Skin offers skincare, haircare and face-care products through our website.

2. Information We Collect

When you use our website or purchase our products, we may collect information such as:

Full name
Mobile/phone number
Email address
Billing and shipping address
City, state and PIN code
Order and purchase details
Account/login information
Information you provide when contacting customer support
Any other information you voluntarily provide to us

We may also automatically collect limited technical information such as your IP address, browser type, device information and website usage information.

3. How We Use Your Information

We may use the information we collect to:

Process and deliver your orders
Confirm and communicate order details
Provide customer support
Manage your account
Process payments through available payment service providers
Arrange shipping and delivery
Respond to your enquiries
Improve our website, products and services
Maintain website security and prevent fraudulent or unauthorized activity
Send important service-related communications
Send promotional or marketing communications where permitted and where you have provided appropriate consent

4. Payment Information

Payments made through our website may be processed by third-party payment service providers.

Found Skin does not intend to directly store your complete debit card, credit card, UPI PIN, CVV or other sensitive payment credentials on its own servers.

Payment information may be handled by the relevant payment provider according to its own privacy and security policies.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

Keep you logged into your account
Remember items in your shopping cart
Remember website preferences
Understand how visitors use our website
Improve website performance
Support security and functionality

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features, including shopping-cart or account functionality.

6. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

Payment processing providers
Shipping and delivery partners
Website hosting and technical service providers
Website security and analytics providers
Customer support or communication service providers

These parties may receive only the information reasonably necessary to provide their services.

We may also disclose information when required by law, legal process, government authority or to protect our legal rights, customers, website or business.

7. Order and Delivery Information

When you place an order, we need certain information such as your name, phone number and delivery address to process and deliver your purchase.

This information may be shared with relevant delivery or logistics partners for the purpose of completing your order.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

9. Your Account Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

Please contact us if you believe that your account has been accessed without your authorization.

10. Marketing Communications

If you have provided consent to receive promotional communications, we may contact you about products, offers, updates or other information relating to Found Skin.

You may request to stop receiving promotional communications at any time by contacting us or using an available unsubscribe option.

Please note that we may still send essential communications relating to your orders, account or transactions.

11. Third-Party Websites

Our website may contain links to third-party websites, services or platforms.

Found Skin is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

12. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal, security and regulatory requirements.

When information is no longer required, we may delete or anonymize it, subject to applicable legal and business requirements.

14. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to or correction of certain information and requesting deletion where legally applicable.

If you would like to make a privacy-related request, please contact us using the details below.

We may need to verify your identity before processing certain requests.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology or applicable laws.

Any changes will be posted on this page with an updated Last Updated date.

16. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Found Skin

Phone: 9097911655
Email: foundskinindia@gmail.com
Address: HN 17, Ward No. 3, Jamira, Arrah, Bihar – 802161, India

We will make reasonable efforts to respond to privacy-related enquiries in a timely manner.

17. Consent

By using the Found Skin website and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.